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Welcome to the High Availability Hosting Blog

The blog for HA Hosting, TheVirtualCloud and The Sheffield Data Centre


Low Latency Network

We’ve started to gather statistics on bandwidth usage on the Low Latency Network used for gaming.

We currently provide an “all you can eat” service with no QOS or Traffic Management for £5 per month.  Unfortunately due to massive demand and unfortunately some abuse we’ve had to re-think this strategy.

Later this year we’ll be introducing an allowance on the connection, and charging (at a low rate) for additional usage thereafter. We’re using MRTG to monitor port usage between now and August, and will use this data to give us an average baseline for and come up with a generous inclusive allowance for our gaming customers.

MRTG is non-intrusive and won’t impact your gaming performance.  Stats will be available to each customer, along with throughput graphs and totals.

The “Low Latency Network” will remain just that – a network which is logically closer to the WAN switches and devoid of Traffic Management.  Unfortunately the 100% free bandwidth could never last forever, and was actually discontinued for business customers earlier this year.  We hope establishing a baseline of actual usage rather than plucking a number out of thin air will be a fair way of determining the allowance.

I’d like to also remind everyone that Web Hosting on the Low Latency Network is strictly prohibited.  Gaming control panels are fine, but general hosting & downloads is not allowed as this eats into the bandwidth allocated just for gaming.  Any user found web hosting on this network (we do check) will be instantly cut off and asked to discontinue.

If you’ve got any questions you can email support @ hahosting.com where we’ll be happy to help!

SharePoint back online – change backed-out

17/06/2010 04:30 – SharePoint is now back online.  Due to issues moving the master config databases to a different SQL installation, plus issues installing a SharePoint rollup patch we have decided to roll-back all changes made by un-doing the VMware snapshot.  No data was damaged and SharePoint is back as it was before the change started.  We’ll review the data we collected and re-attempt the upgrade soon.

SharePoint Offline – planned works started

17/06/2010 00:30 – SharePoint hosting is now currently offline while planned upgrade works have started.  We aim to have the service back and running within 4 hours.