www.hahosting.com | www.thevirtualcloud.com | www.sheffielddatacentre.com | Contact us |

Welcome to the High Availability Hosting Blog

The blog for HA Hosting, TheVirtualCloud and The Sheffield Data Centre


HA Builds Private Cloud for Doncaster based Pharmacy

High Availability Hosting, working alongside another Sheffield based IT company have implemented a Private Cloud and virtualisation stack for a well known pharmacy chain who’s head office is based in Doncaster.

The work involved building a new Windows Server Hyper-V cluster and management workstation, shared iSCSI storage with replication to a duplicate device, and building several new VM’s to replace existing servers.  The work finally involved some training for the IT Administrators on site.

The first application to be fully virtualised away from physical servers was Exchange 2007, with users migrated to the VM without loss of service.

With the other IT supplier providing the hardware, and HA building the servers, a future-proof solution has been implemented good for a number of years!

If you’re planning a Private Cloud migration, or simply wanting to virtualise in-house servers, or even move to a managed service in the Sheffield Data Centre – get in touch:  sales(at)hahosting.com or call us on 0114 2280022.

First customer migrated off VMware to Hyper-V

Over the last weekend we migrated our first customer VPS from VMware ESX 3.5 to Hyper-V 2008R2.

This is a significant milestone as it signifies the start of winding down VMware for customer servers.  All new VM’s or VPS’s have been provisioned on Hyper-V (controlled by Service Centre Virtual Machine Manager, in a HA cluster) since 2010.

All our own servers have also been migrated to Hyper-V with the exception of Exchange 2007 which is now winding down due to the launch of Exchange 2010.

Legacy TVC Hyper-V cluster decom complete

Today (Saturday) we’ve completed the decommission of our original Hyper-V cluster built for TheVirtualCloud.

All VM’s running on that cluster were migrated to our new HVS cluster over the last month, with the final 3 moved last Tuesday morning just before we installed new iSCSI SAN switches.  The legacy servers are now unpatched and ready to be de-racked.

Our new Hyper-V cluster runs on custom built hardware, controlled by Microsoft System Centre Virtual Machine Manager, with a client interface via WebsitePanel.  Full information on the product offering can be found at:

http://www.sheffielddatacentre.com/servers/

TheVirtualCloud decommission

Decommission of TheVirtualCloud services is well underway with DNS, SharePoint, Control Panels, and now Hyper-V all moved to brand new platforms.

Web Hosting, Legacy Basic Mail, and Exchange remains (in that order).  New web hosting and mail servers are already in use for new customers, and the Exchange 2010 SP1 build plan has been signed off.

Web Hosting and Basic Mail customers will be moved to new servers before the end of September.  Exchange 2010 builds are due to start at the end of September.

New hosting control panel live

The first customers are now using our new Hosting Control Panel, based on WebsitePanel.

The new control panel will replace several web interfaces to our services, including DotNetPanel (for web hosting & DNS), WebsitePanel (old – for Hyper-V), and MPS (Exchange 2007).  Enabling us to have a single point of control for all services hosted at the Sheffield Data Centre.

The new control panel also takes us further towards Exchange 2010, through which mailboxes will be provisioned via WebsitePanel.

Customers who have a service on any of the original control panels will see their services migrated over the coming weeks.  Login details, and a link will be sent to each customer individually.

New Hyper-V Cluster Live

Our 4th Virtual Server cluster has gone live at the Sheffield Data Centre. After a month of testing the first customer servers were deployed last week.

This new platform has been designed with the future in mind – configured to have 9 nodes per cluster, and up to 32 clusters in one Server Farm.  With an average of 6 Virtual Machines per node, that’s a Server Farm capable of hosting 1536 Cloud Virtual Machines! (including the hot spare cluster nodes).

Based on our own custom hardware build, we can easily add nodes to expand the cluster as long as the CPUs and Chipsets remain the same.  Plans are already in the pipeline to migrate servers from our other 3 other clusters and retire older physical servers in the coming months.

All our new cluster nodes run Microsoft Hyper-V Server 2008 R2, and are managed by Service Centre Virtual Machine Manager.  All customers get access to the Self Service Portal for reboots and console access.

Check out our range of Cloud VM Servers at
http://www.sheffielddatacentre.com/servers/cloudvmservers.aspx
with servers starting from just £10 per month!

We’ve been selling Virtual Servers for over 3 years, if you’ve got any questions or would like to test a Cloud VM Server – contact us!

Hyper-V Server 2008R2 – running on a USB keyfob

While Microsoft say you can (and support it under various configurations), running Microsoft Hyper-V Server 2008R2 off a USB keyfob doesn’t work that well – as we found out recently.

We’re building a new Hyper-V stack to trial a new hardware configuration, and to serve as a a base for our new Active Directoy ahead of Exchange 2010 and the uplifted hosting platform.  The first server in the stack had the Windows image dropped onto a 16GB Kingston USB stick to be installed inside the server (this is a Microsoft support requirement – it has to be inside the server).

Building the server took nearly 3 hours (to the initial CTRL-ALT-DEL screen, not a great start) using the Microsoft supported deployment method, but once it was up and running it was surprisingly fast and booted from the USB stick to Windows in less than 90 seconds.  We were impressed.

Our problems hit when we started to make changes to the base installation (such as installing updates via WSUS, or installing Core Configurator R2 for maintenance).  It seems anything that reads and writes lots to the “disk” simply cripples the server in terms of response – a problem no doubt linked to the slow write speeds of the USB fob.

Installing Core Configurator R2 also highlighted another pitfall, it requires the DotNet Framework to function, and installing the DNF server role took what seemed like an age (15 minutes) compared to a server with a regular disk.  This pitfall was again shown when we tried to install a backup agent.

Simple maintenance / install tasks, coupled with taking 12 hours Windows Update from our own WSUS server made us firmly believe the USB keyfob wasn’t up to the task in a production server.

Why? – Once the server was running, its performance was perfectly acceptable, infact impressive.  Our concern comes from whenever we would have to update, perform maintenance or troubleshoot a failure.  We believe the speed of the server would just be too slow during an outage or incident, and would prohibit a speedy return to service.

But ESXi works on a USB keyfob – True, and it works very well!  However ESXi doesn’t have the same patching and update requirements of Windows Server.  And when a new version of ESXi is released, the whole keyfob is updated in a single task, rather than reading/writing/updating lots of individual files.  The same is true regarding extra drivers, applications, agents – they’re not installed into ESXi, but usaully are on a Windows server.

So what did we do?  Took the USB keyfob out, and replaced it with a Solid State Disk.  The server runs very very fast now, is still solid-state in terms of storage, and has been running our 2 dev Domain Controllers and a management server for nearly a week now without incident.

I’m sure the next version of Hyper-V Server will work better on USB (USB3 perhaps?), but for now, stick to disks…

Finally – For those of you that want to know, the server is based on a Quad-Core AMD Phenom II Black Edition CPU with 8GB of memory, dedicated Management, iSCSI and Customer Gigabit interfaces, all housed in a 4U chassis for future expansion.  No optical drives, it doesn’t need one!

New Hyper-V server - better with a disk!

New Hyper-V server - better with a disk!

2011 – The year to come!

Firstly, Happy New Year to everyone!

2010 was a great year for High Availability Hosting limited, with a huge increase in customer orders, over double 2009’s revenue for colocation, growth in Virtual Dedicated Servers, and significant improvements in the infrastructure at the Sheffield Data Centre – including the go-live of the diesel generator, cooling system refit, and increased network capacity.

2011 is set to be our best year yet, building on the growth experienced in 2010.

2011 projects

Here’s a sneak preview of the projects planned for 2011:

  • Hosted Exchange 2010 SP1 launch
  • New dedicated Managed Firewall VMware cluster
  • Additional monitoring, centering on “service” rather than “servers”
  • New Hyper-V hardware cluster
  • New web hosting service launch
  • WebsitePanel to replace DotNetPanel throughout all hosting
  • New improved QOS, bandwidth billing, and usage reporting
  • Second Evaporative Cooler in the data centre
  • Sheffield Data Centre maintenance refit
  • New Active Directory

There’s probably more little projects on the list that have been missed off, but you get the idea – it’s going to be another busy year for us!

3rd birthday

It’s also HA’s 3rd birthday this February, we’re planning an Open Day for the Sheffield Data Centre, where people can come and meet us, see the Data Centre and chat about our services, as well as witness a generator fail-over.  No date has been decided yet, but it’ll be sometime in February!

We’re also planning some special offers and discounts for new customers who sign up in February.

Watch this space for more news, and have a prosperous new year!!!

:-)

Client Control Panel upgrades completed!

The scheduled work to upgrade our Client Control Panel this weekend was completed successfully.  We’ve upgraded from WHMCS 3.7.2 to 4.2.1, and made improvements to the overnight Scheduled Tasks, the invoice and email layouts, as well as integrating the control panel into the “look and feel” of the rest of the HA websites.

The Client Control Panel is now accessible via the new link of https://clientaccess.hahosting.com/ccp/

The previous links (ccp.hahosting.com & secure.hahosting.com/ha/ccp/) will still work but redirect you to the new link.

No more “visible” work on the Client Control Panel will happen now for a few weeks while we gather feedback and fully use/abuse/featuretest the new platform.

The next job on the clientaccess platform is the go-live of the Hyper-V Web Access control panel, powered by WebsitePanel, currently undergoing final testing.  Watch this space!

Hyper-V servers now live, massive demand already!

Last week we (quietly) launched our Flexible Virtual Servers hosted on Hyper-V.

Since we had a number of back-orders from existing clients to fulfill, we’ve been working hard to provision these new servers first – as well as creating documentation, support access, procedures etc (I know, bit boring but has to be done…)

Demand has sure outstripped supply, at least on the first cluster nodes we’ve built.  So much so that this weekend we’re upgrading the memory in the first 2 cluster nodes, before looking at buying more physical servers as we move forward.

Flexible Virtual Servers will be available to new customers in May.  Pricing will be formally announced shortly, as well as updating the websites, but I can give an example server here:

  • 1 x Opteron 2.0Ghz CPU
  • 1GB memory
  • 25GB SAN Disk Space
  • Unlimited Bandwidth
  • 2 x IP Addresses
  • Linux OS

£38.50 per month!

Windows server OS + £5 per month

You’ll be able to configure your server as you want it, with anything from 128MB to 3GB memory, a variety of Operating System options, 25GB to 1TB disk space, inclusive bandwidth.  The “smallest” server, will start at just £7 per month.

If you can’t wait, or want to know more, contact sales(at)hahosting.com or call us on 0114 228 0022.

February 2010 Update

Evaporative Cooler
Our new cooling system went fully live this month, replacing the conventional air-conditioning units which have now been powered down (but remain as standby / backup units).  Due to the different way the cooler chills the air the process of changeover took 3 days but went without a hitch or service impact. We have now reduced our cooling energy usage by about 75%!

Evaporative Cooler System Live!

Evaporative Cooler System Live!

Hot aisle containment
Planned from when the Sheffield Data Centre was still on paper, we have implemented hot aisle containment on the first block of 6 racks (4×2 – comms, vmware, customer).  Hot exhaust air is now contained and evacuated from the computer room without mixing with the chilled air being pumped in.  The net result is the computer room runs cooler, the hot air pumps need less energy, and chilled air isn’t contaminated with hot air causing an imbalance.  It also looks cool!
 
Containment of the next block of racks is due to start next week.

Hot Aisle Containment

Hot Aisle Containment

Hot Aisle Containment - entrance to hot aisle

Hot Aisle Containment - entrance to hot aisle

Standby Generator
The generator has been tested, and re-wired ready for connecting to the Sheffield Data Centre.  Only problem is every time we arrange the concrete slab laying and crane to move the generator, it snows or gets too cold for the concrete to harden quick enough.  Another attempt will be scheduled for the near future, watch this space!
 
New Mailgate (spam / virus filter) going live
We have implemented a new spam / virus filter based on ESVA, having been tested by a small number of users, we hope to make it fully live before the end of Feburary – the exising Windows / SmarterMail server will then be switched off.
 
With additional ESVA servers (loadbalanced), we are planning to offer a spam / virus filtering service for users outside our own hosted email.  Email will first be sent to us for screening before being sent back to your existing mail server.  Users will get a daily quarantine email showing whats been blocked, along with options to release or block the message.
 
Hyper-V
Final designs for the Hyper-V and VMM (Virtual Machine Manager) servers are now being drafted, we hope to start testing sometime in March.  Prices have not yet been fully set, but are looking around £35 a month for an entry level Windows / Linux server.  Contact us if you’d like to trial a Hyper-V Dedicated Server.

Previous Entries